Nicola Blount is the EQA Client Manager at Weqas, responsible for the day-to-day management of the Weqas EQA team and client issues. Nicola is committed to maintaining high professional standards, participant satisfaction and has extensive POCT knowledge. Nicola believes that providing an exceptional experience with every participant she speaks with creates a positive change in EQA. Nicola has over 28 years’ experience in Laboratory Medicine; worked as a Senior Biomedical Scientist and POCT Manager at Llandough Hospital part of the University Hospital of Wales Health Board. Nicola is a Fellow of the IBMS and a Chartered Scientist.